You need to use the email address and password that you also use when logging on to Microsoft Office 365. The email address is in the format: 22Jbloggs@xyz.tela.org.uk or 22jbloggs@xyz.tmet.org.uk
Depending on the wishes of your organization you will need to enter a domain name or it might be preselected for you. If the domainname is empty by default, please enter the domain name 'SSP'.
Check the information you entered. You probably made a mistake entering your email address and/or password. Please enter those again.